“It’s really important that they don’t stifle innovation in terms of what banks can create and what fintechs can create.” – 01:49

Kristen Castell, the Managing Director of the Center for Accelerating Financial Equity (CAFE), joins Remy Blaire at the New York Stock Exchange to discuss the convergence of finance and technology, focusing on how these sectors are working together to create a more secure and inclusive future.

Remy begins by highlighting the role of fintech companies in enhancing access to financial services while ensuring security. Kristen shares her insights on CAFE’s collaboration with innovative fintech startups and traditional financial institutions, such as banks. She emphasizes the importance of delivering financial products to those who need them most, advocating for a human-centric approach that leverages technology, particularly artificial intelligence, to personalize services and meet individuals where they are.

The discussion shifts to the regulatory landscape, where Kristen underscores the delicate balance policymakers must maintain between fostering innovation and protecting consumer data. She stresses the necessity for open dialogue among fintechs, financial institutions, and regulators to ensure that innovation does not compromise trust and security.

Remy and Kristen also explore how startups can effectively balance their innovative goals with social impact. Kristen reflects on her journey from working in large finance to becoming a fintech entrepreneur and now leading a nonprofit that supports mission-driven fintechs. She notes a growing trend among founders who prioritize creating technology that genuinely benefits people’s lives, which is encouraging for the financial industry.